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Encyclopedia entry

Cold chain for GLP-1 medications

Licensed GLP-1 medications (Mounjaro, Wegovy, Saxenda) require refrigerated storage at 2 to 8°C from manufacturer to patient. UK pharmacies dispensing GLP-1 must maintain validated cold-chain logistics; this is one of the operational requirements for a GPhC-registered pharmacy supplying these medications.

Where cold chain breaks matter

Out-of-fridge windows (manufacturer-specified)

Beyond these manufacturer windows, the medication should not be used. Refrigerator failures and household power cuts are common reasons patients need to discuss replacement supply with their pharmacy or clinic.

Cold-chain failures and what to do

If the package arrives warm, the ice packs are fully melted with no remaining cold, or the temperature indicator shows a breach, contact the supplying pharmacy before using the medication. A reputable UK pharmacy will replace the supply at no cost. Documentation of the issue (photo of the package and indicator on arrival) supports the claim.

Related: pen vs vial · UK pharmacies.

Reviewed by Oliver Mackman, editorial director · last reviewed 2026-05-18